Cafe Manager & Cafe Assistants required!

ROLE: CAFÉ MANAGER AT GROUND UP MANCHESTER 

Start Date: 12th November 2018

An exciting new opportunity has arisen at Manchester Climbing Centre, where we are looking for an experienced Café Manager to run our newly revamped café, that will be focused on delivering great coffee, delicious food and great service to our customers.

ROLE SUMMARY:

The Café Manager is responsible for all aspects of the day-to-day operation of the cafe along with general centre reception tasks. They will need to have excellent communication and management skills, as well as being highly organised and capable of dealing with administrative tasks. The role will suit someone who is a self-starter, with a hands-on approach, that can inspire a team to help create and maintain a culture that is centred around delivering consistent high levels of service across all areas of the business.

KEY RESPONSIBILITIES:

  • Valuing your customer and delivering exceptional customer service
  • Maintaining store presentation standards and brand awareness
  • Creating a positive and friendly environment for our customers
  • Maximising profitability and ensuring sales targets are met
  • Assist in the development and improvement of product range and merchandising
  • Recruiting, managing, training and appraising staff
  • Manage staff scheduling to ensure smooth operation
  • Ensure stock levels are regular checked and maintained

DECISION MAKING PARAMETERS:

  • Overall accountability for the day-to-day running of the business store
  • Works closely with the Centre Manager when agreeing on sales/profitability targets
  • Consults with the Centre manager on all non-routine decisions

DESIRED EXPERIENCE:

  • Minimum of two years management experience in a hospitality role, preferably within the coffee shop sector.
  • Experience of recruiting, training and developing a team
  • Proven track record of meeting and exceeding challenging sales targets
  • History of improving customer service in a fast-paced hospitality environment

***This is a full-time role, which will require working across the opening hours of the business, including evenings and weekends. Hours will be based upon a regular rota system.

Salary: £18,750 to £19,500 (depending on experience) + bonus, pension scheme, free climbing & mad discounts on kit.***

ROLE: CAFÉ ASSISTANT AT GROUND UP MANCHESTER 

Start Date: 12th November 2018

Cafe Assistant opportunity available in the cafe here at Ground Up Manchester.

  • Barista experience desirable.
  • Ability to work in a fast paced environment is key.
  • Flexible hours and a friendly working environment.

***This is a zero hour position, which will require working across the opening hours of the business, including evenings and weekends. Hours will be based upon a regular rota system.

Salary: £7.85pr hr with staff benefits of free climbing & mad discounts on kit.***

WANT TO APPLY?!

Applications closing date: Monday 29th October 2018

Please submit your CV and Cover for either position by the above date to manager@manchesterclimbingcentre.com